I have been in the trampoline business for more than 30 years and I can answer any questions you might have about your trampoline purchase or repair. Below are some of the most frequently asked questions. But if you don't see the answer to your question on this page, please contact me. I'll be glad to help!
Jean Eggersdorf, a.k.a. "The Trampoline Lady"
Does direct sunlight affect the life of the unit?
Yes, The sunlight causes the mat and safety pad to dry rot. The less sun it is exposed to, the longer the life wil be. It is recommened to have a cover for best results. The mat is made of ultra violet ray treated polypropylene and has a life expectancy of at least 5 years, but will last much longer. The safety pad should last at least 5 years.
Do you feel more legs might be an advantage for the unit ?
No! The trampoline is designed and built in the round shape for safety and it is perfectly balanced on four legs. More legs would mean more joints; the more joints there are, the weaker the frame.
How is the unit assembled and how long does assembly and disassembly take? Can it be done by one person?
The trampoline is all slip jointed and no tools are required. The tension of the springs holds it tight. There are no nuts and bolts in the design and it is simple to assemble in about 30 minutes. Very simple instructions are included in the mat box. It is best to be assembled by two people.
What are the proper storage conditions?
The only reason for storage is if you are away for extended periods, or when it is bitter cold and no one will be using it anyway. Store the jump mat and safety pad in the garage; there is no need to store the frame.
What does the unit weigh, and how difficult is transport? What are the sizes of the sections and how many are there?
Our 14' round trampoline complete with pad weighs 200 lbs. The trampoline breaks down into 4 sections. Each section is approximately 10' long and is curved. The sections are taped together as well as the legs. The mat, frame pad and springs are in boxes. All trampolines are shipped truckline.
What do you feel the advantages/disadvantages of a round trampoline over a rectangle one?
This is a very good question. When trampolines were invented, there were only rectangular ones. All competition trampolines are rectangular because of the exercises performed. The also have to have a spotter. It is a proven fact that round trampolines are safer for family fun. You have more jumping surface and the centrifugal force throws you toward the center while a mishap on a rectangular one will throw you off. If you stand in the center of a 14' diameter round trampoline, you have 7' to any edge. If you stand in the center of a 5x10 rectangle trampoline, you have 2 1/2 to the side and 5' to the end.